Open Source Products Can Open the Door to Problems
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Creating a positive and informative Web presence is a costly challenge for any school district, especially as budgets continue to shrink. Some districts are exploring the option of using an open source site, which usually has fewer costs associated with setup. However, lower initial costs create some very important tradeoffs districts should understand.
First, open source means anyone can see your code, which means hackers can easily modify the site without the district’s knowledge or approval. Because the code is open for all to see, developers often lose control of their software, and hackers can make changes, access information, and create bugs and viruses. Hackers can then reveal sensitive information that can cost the user dearly, both financially and concerning credibility. Companies created to support open source products usually can’t be held responsible when security breaks occur, because the nature of an open system means they can claim they had no idea that particular security “hole” existed. Districts should make sure to ask any potential developer about the origin of their code.
Second, the product itself poses problems. Open source is geared toward the developer’s needs, rather than the end user, and most open source producers will not customize their product. They also tend to delay product development for fear that someone else will steal the code and benefit from their ingenuity. Also, they often leave a back door into the product, which enables them to later access the final product someone else took time to customize, and sell it as their own creation. Once the customized site is copied, the producer can close the back door and sell the product to similar end users without sharing any of the financial gain the customized product yields.
Third, despite the misconception that open source products are free, they can actually cost the user much more than they bargained for. Starting costs are usually based on access to download code, but the original producer often encourages buyers to continue to spend money so more development can be done to the product. Due to limited resources and support, these producers often fail to deliver on their promises. Although they may invoice customers for unnecessary work and/or development, actual updates and maintenance occur rarely.
Generally, users that plan to have sensitive or personal material on their Web sites should not use open source products. Education, medical, financial and banking institutions should avoid open source products, as the tradeoff for a lower initial price tag is not worth the risk and costs associated with a security breach in an effective Web presence. |
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