Training

We protect your investment with personalized training. Onsite training is standard at eSchoolView.  We want you and your staff to be proficient users of your site.  We will also provide user documentation, videos and unlimited phone support to your organization.

Maintenance

Expect regular maintenance and upgrades to your eSchoolView site.  Our CMS is updated once a month and major updates occur twice a year, typically around June and December, to minimize disruptions to your academic schedule.  Enhancements and updates are made to improve features and reflect changes to technology. 

Support

Supporting our product is exceptionally important to us.  Because we are your partners in technology, your success is our success.  Every client receives our Service Level Agreement – assuring your site will function as promised and properly.  In the event of a failure, we will respond immediately and thoroughly.  Our staff is available 24/7 to respond to your needs.  Our online issue tracking system provides you assurance that your issues are being addresses promptly.  Simply put…we are here for you, no exceptions!