Content management systems save time and money when it comes to web design. Contributors do not need special skill sets or knowledge about web design. We take care of that for you and give you an interface that is as easy to use as a word processing document. There are a number of CMS products, so how will you know which one is right for you? We can help you narrow that down, but keep in mind it is not just about the software but the service too!
Think about these key points when selecting a CMS provider:
- Compare the ease of use and functionality of the CMS. In addition to seeing a demo of the product, ask the average training time required at the launch of the new site. How much support is included in the original contract? Is training offered onsite or only virtual? All of these are important to fit the needs of various user skill sets. Every teacher and administrator should feel comfortable creating their own page to communicate with their students, the parents and the community.
- Ask what kind of customer support methods are available and the average response time. Will you be able to speak to an actual person? What other methods are available for support? Does the company recognize and adapt to the fact that many people work before and after a typical work day? If the tutorial is the size of an encyclopedia, you may want to rethink the simplicity of the product.
- Contact other organizations that use the product. Is there integrity in the company, owners, employees? Review the testimonials provided and ask the customer retention rate.
- Find out how many components are included in the price provided. Even though the initial price seems reasonable, make sure you are not going to have to add several other items to make it beneficial. Ask what the average return on investment has been for existing customers and how it is figured.
Stay tuned to read Part 2 about the transitioning process to new website