FAQs

Q: What size schools and organizations use eSchoolView’s cloud-based software?
A: Our clients range from organizations as small as 5 employees to districts with more than 99,000 students.

Q: Is there a limit to the number of pages or users and are there an additional costs per building?
A: Nope - you have no restrictions! We offer unlimited pages, unlimited content and unlimited users. We do not charge per building and our fees are based upon number of students. 

Q: What makes a good K-12 school website? 
A: Great question! There are many facets to a strong school website for a K-12 system, whether public, private or charter. Read more about what we think here. 

Q: What type of support does eSchoolView offer?
A: We offer several support options with no additional costs, including training videos, manuals, email and phone communication, and interactive online support.

Q: How much training is included?
A: We provide five hours of training per contract year with a normal training session lasting between an hour and an hour and a half. Additional training packages are available for purchase but we are confident this will do the trick!

Q: Is eSchoolView’s CMS easy to use?
A: Of course it is! Our CMS is very easy to use and requires no technical experience. To further assist users, we also provide a simple in-line editing feature.

Q: Are there web hosting storage space/limitations?
A: We do not limit content or hosting space for your data. Pretty awesome, right?

Q: Does eSchoolView have an app and/or mobile capabilities?
A: Yes! Our app can be downloaded for Apple and Android devices. Our websites are also responsively coded to offer the best experience on any device.

Q: How often does eSchoolView update its software?
A: We release regular system updates every 90 days. Our in-house development team frequently pushes enhancements sooner as they are developed and tested.

Q: Does eSchoolView offer a voice dialing system?
A: Yes! Instant Connect includes mass voice, text, and email messages to be sent from all levels of administration and staff. It is a great tool to increase communication between school and home.

Q: Does eSchoolView software integrate with Student Information Systems (SIS)?
A: Yes, we offer integration with variety of SIS systems.

Q: Do I have to resize my photos before uploading into the eSchoolView CMS?
A: No, because no one has time for that! Our system will automatically resize and crop the photo within the CMS without any special software needed on your end.

Q: Do I have to encode my videos in order for them to work in eSchoolView’s CMS?
A: No, our HTML5 video encoder will automatically encode your raw video file to ensure your video will stream on any device and any operating system.

Q: Can I send a notification or alert from my tablet?
A: Yep. We also offer a simplified mobile version of our CMS.

Q: How long does it take to get my website up and running?
A: Every education organization is different, but the process typically takes 12 weeks. We will work around your schedule and achieve your deliverable timeline.

Q: What security measures does eSchoolView take to make sure my website service is secure and uninterrupted?
A: We have two primary data centers for load balancing of traffic and a standby Disaster Recovery site. Our redundant firewalls, active Distributed Denial of Service protection, and threat monitoring are covered with our web hosting platform.

Q: Does eSchoolView customize any of the software to fit the education organization’s needs?
A: You bet we do! We have a handful of designers and developers on staff who are able to customize our products to fit your exact needs. Tell us what you need and we will make it happen!